Sozialkaufhaus

Best practice – Sozialkaufhaus

The Diakonische Werk pursues four Second hand stores for used clothing and a social department store.

sozialkaufhaus-klein

The main purpose is, to occupy jobless people with complicated access to the 1st job market within the scope of job market programmes, as for example working opportunities (“1-euro-job”) in the areas of Sales and housekeeping and to qualify practically. In all stores used clothing is sorted, washed, ironed and sold. The employees learn:

  •  the sorting on high-class signs
  • Treatment of different materials
  • Assessment of the product
  • Creation of the salesroom
  • Presentation of the product
  • Take the money with the cash register
  • Customer talks
  • Contact with complaints
  • Organisation of sales expiries

The personal stabilisation about the employment, the technical qualification, as well as a specific socio-paedagogical company are important parts to be able to provide the participants after the program employment on the general job market.

The employees receive a partial better access to jobs in the sales-area by the practical work-qualification.